Terms of use

One side of this document is AMARA AI PTY LTD, a proprietary company incorporated under the Corporations Act 2001 (Cth) with its home jurisdiction in New South Wales, ACN 696 682 827, ABN 73 696 682 827. The other side is you, whoever you are, from the moment a page of this site loads in your browser. The words "we" and "us" mean the company; "you" means the reader.

Amara AI is the shortened form of the corporate name, used in writing and throughout this site. Anything arising out of this document goes to hello@amaraai.cc.

What the document governs is narrow: the publication of this website and your use of it. It is not the supply contract for the software, which carries its own agreement, published with it and described in section 10.

Loading a page is what brings this document into effect between us. Nothing is clicked, no box is ticked and no account is created, which is the ordinary position for a site that publishes information and asks nothing of its visitors.

A reader who would rather not be bound by any of it has an easy remedy: close the tab. Nothing is lost by doing so, since no service depends on agreement and no part of the site is withheld from anyone who declines.

The version in force is whichever one is published here when you visit, and the version number sits beside the effective date in the header of this page. Section 15 explains how changes are handled.

This is a publication. It describes a company, a speech-to-notes tool, and the privacy commitments built into it. Describing something is all it does.

What the site is not

• It is not an offer capable of acceptance, and nothing here creates a supply relationship between us.
• It carries no prices, no ordering path, no checkout and no payment facility, so no money changes hands through it.
• It has no accounts, no logins and nothing to register for.
• It does not give advice. Nothing on it is legal, financial, medical or technical advice for your circumstances, and reading it creates no professional relationship of any kind.

Descriptions of the product

Passages describing what the tool does set out how it is designed to behave and what this company holds itself to. They are commitments, and they are meant to be quoted back at us. They are not warranties: what runs in your favour as a matter of right is the statutory guarantees in section 5, together with the product agreement in section 10 at the point you accept it.

A terms page is more useful if it separates the two, so here is the separation.

Rely on these

• The corporate identifiers. The name, ACN and ABN are accurate and independently checkable through Australian public registers.
• The contact address. Mail to hello@amaraai.cc arrives at this company and is read by a person.
• The privacy commitments. The undertakings in the privacy policy are given by this company and are meant to be held to, including the ones that cost us features.
• The separation from the other AmaraAI. Section 6 is a statement of fact, not a hedge.

Do not rely on these

• Timing. No date is fixed anywhere on this site, and none should be read into it. Where a date matters to you, ask for it at the address in section 9.
• Continuity. The site may change, move or stop, and a page you read today may read differently tomorrow.
• Anything on an external site. Links leave our control at the moment they are followed.
• Performance figures. No accuracy percentage, benchmark result or comparison against another product appears on this site, and any such number attributed to us elsewhere did not come from here.

Schedule 2 to the Competition and Consumer Act 2010 (Cth), known as the Australian Consumer Law, gives consumers guarantees that a supplier cannot contract out of. Where anything in this document conflicts with those guarantees, the guarantees win and the offending words have no effect to the extent of the inconsistency.

Those guarantees include that goods are of acceptable quality and fit for any purpose made known, that services are supplied with due care and skill, and that a major failure entitles a consumer to a remedy of their choosing rather than one selected by the supplier.

How that applies here

This website is a publication rather than a supply, so the guarantees bite mainly on the product agreement described in section 10. They are set out here anyway, so that a reader can see before anything is bought that we have no intention of drafting around them.

Misleading conduct

Section 18 of the Australian Consumer Law prohibits conduct that is misleading or deceptive, or likely to mislead or deceive, and no term in this document can license us to engage in it. Anything on this site that reads as misleading is a fault we want reported, and the address in section 9 is where to report it.

A separate and longer-established business trades as AmaraAI from amaraai.com. It arrived at that name before this company existed.

The two are unconnected in every sense that matters legally: no common shareholders, no common directors, no shared staff, no partnership, no licence, no distribution arrangement and no common investor. Neither company can accept obligations for the other, and neither can answer for the other's products, contracts, marketing or conduct.

Contractual documents you may hold with them are unaffected by anything on this page. A reader intending to reach that company should go to amaraai.com, where their own terms apply. Should the similarity of names have caused you an actual problem, we would like to hear about it at the address in section 9.

Read the pages, print them, quote them with attribution, cite them in an article, forward a link to a colleague, or feed them to whatever reader or assistive technology suits you. None of that requires permission.

Out of bounds

• Probing, scanning or breaking into any part of this site, the servers behind it or the accounts of anybody associated with it.
• Interfering with delivery to other visitors, including by flooding the site with automated traffic.
• Introducing malicious code, or trying to alter what other people are served.
• Republishing the material as your own work, or stripping the attribution from it.
• Presenting yourself as this company, or putting up a page designed to be mistaken for one of ours.
• Harvesting the published email address for bulk messaging, which is separately unlawful under the Spam Act 2003 (Cth).

Availability

The site is offered as it stands, with no promise about uptime, and it may be taken down for maintenance or for any other reason without notice. Nothing depends on it being reachable at a given moment.

Links leaving the site

Where a page points outward, the destination belongs to somebody else. We choose links for usefulness rather than endorsement, and we take no responsibility for what a third party publishes, collects or does. Their terms and their privacy handling govern once you arrive.

Copyright in the text, structure, imagery, stylesheet and code of this site belongs to AMARA AI PTY LTD unless something is marked otherwise. Copyright arises automatically in Australia under the Copyright Act 1968 (Cth), without registration.

Quoting a reasonable extract with attribution and a link is welcome and needs no clearance from us, and the fair dealing provisions of that Act apply as usual for criticism, review, reporting and research. Wholesale reproduction of the site, or of its design, is a different matter and needs written agreement.

Names and marks

The name Amara AI, the wordmark and the outline device are used by this company as trade marks in the ordinary law sense. Any other company name or product name appearing on this site belongs to whoever owns it, and is used descriptively for identification rather than to suggest a connection.

How the software is licensed

Software is licensed rather than sold, on terms published with it. Two things about that licence hold without qualification: notes generated by the tool belong to the person who made them, and no clause claims a licence over your speech or your notes for our own purposes.

There is one route in, and it is hello@amaraai.cc. No form appears anywhere on this site, because a form that quietly discards what it collects is worse than no form at all, and a mailbox with somebody behind it is the more honest arrangement.

What sending us a message does and does not do

• It does not create a contract, a professional engagement or an obligation on us to act.
• It does not subscribe you to anything. No mailing list exists to be added to.
• It does not oblige us to keep an idea confidential. Unsolicited proposals should not be sent expecting confidentiality; if you need one, ask about a confidentiality agreement before you send the substance.

Please do not send recordings

Audio, video and screen recordings of meetings should never be attached to a message. Everybody else captured in that file agreed to you, not to this company. Material of that kind is destroyed rather than reviewed, which the privacy policy covers under Australian Privacy Principle 4. A description in words will always be more useful to us.

The software comes with its own agreement, covering matters this document does not touch: licensing, payment, support, service levels, suspension and termination. Its terms are summarised here so that they can be checked against the document itself.

• Consumer guarantees apply in full. No drafting in it attempts to sidestep Schedule 2 for consumers.
• Notes are yours. Content produced through the tool belongs to the user, and the agreement says so in a clause you can find without a search.
• Export is not a paid feature. Getting your material out is available on every tier.
• The retention position is contractual. The commitment that audio is destroyed once a note exists sits in the agreement, not only in the description on this site.
• Changes carry notice. A material change comes with warning and a route to leave, rather than appearing silently in a new revision.
• Nothing here binds you in advance. This section is a summary. The agreement itself is presented separately for you to accept or decline at the time.

Recording a meeting puts obligations on the person who starts it, and they are set out here rather than buried in a licence nobody opens, because they have consequences for people who never agreed to anything.

The duty sits with the person recording

• Telling the room, before capture starts, is the user's responsibility rather than a step the software can discharge on their behalf.
• Where the law of the relevant place requires every participant to agree, obtaining that agreement is the user's obligation. The privacy policy sets out how the rule differs between Australian jurisdictions.
• Conversations carrying legal or professional privilege, or subject to a confidentiality duty owed to somebody else, remain the user's responsibility to keep out of any tool.
• Using the tool to record somebody covertly, to gather material for harassment, or in breach of a court order, is a breach of these terms as well as of the law.

What we do

• Put the disclosure to the room into the product rather than leaving it to a paragraph nobody reads, and never ship a mode that conceals capture.
• Answer a person who was recorded, on their own account, as somebody with rights rather than as a third party's data.
• Withdraw access from an account being used to record people covertly, on evidence rather than on assertion.
• Decline to hold what policing this at scale would require. The design keeps no audio and no archive, so we cannot inspect meetings, and that limitation cuts both ways honestly.

Personal information is handled as described in the privacy policy, which is written to the Privacy Act 1988 (Cth) and the Australian Privacy Principles and forms part of these terms by reference.

That document follows a single recording from capture to destruction, and it is the place to look for retention periods, overseas processing, access and correction, and the complaint route to the Office of the Australian Information Commissioner. Storage in your browser is covered separately in the cookie notice.

Everything in this section yields to section 5. Nothing below excludes, restricts or modifies a guarantee, right or remedy conferred by the Australian Consumer Law, and where a limitation cannot lawfully apply to you, it does not apply.

Information, offered as information

The material here is published in good faith and kept current as far as we reasonably can, but it is general in nature. Acting on it without advice about your own circumstances is a decision you make on your own account.

Accuracy

Errors are possible and get corrected when found. Nothing on the site is warranted to be free of mistakes or continuously available, and a page cached by your browser or by an intermediary may be out of date without either of us knowing.

The limitation

To the extent the law allows, our liability arising from your use of this website, whether in contract, in tort including negligence, under statute or otherwise, is limited to resupplying the information or paying the cost of having it resupplied. We are not liable for indirect or consequential loss, loss of profit, loss of opportunity or loss of data arising out of the use of this website.

Your part

If you cause us loss by breaching section 7, we may recover it. That clause exists for the deliberate cases, and would not be pointed at somebody who followed a broken link or read the site in an unusual browser.

New South Wales law applies to this document and to anything arising from it, together with the Commonwealth law in force there. Proceedings belong in the courts of New South Wales, or in the federal courts sitting in that state, and both of us submit to that jurisdiction non-exclusively.

Non-exclusive is deliberate. A consumer protected by the law of another place keeps the ability to bring a claim where that law says they may, and a clause of ours should not be the thing that takes it away.

Talk first

Before anything formal, write to hello@amaraai.cc and set out the problem and the outcome you want. Most disputes with a company this size are misunderstandings that survive only because nobody described them plainly, and we would rather answer an email than a statement of claim.

Routes that do not run through us

• A privacy complaint can go to the Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001, telephone 1300 363 992, oaic.gov.au.
• A consumer law complaint can go to the Australian Competition and Consumer Commission, or to the fair trading body of your own state or territory.
• A small claim can go to the tribunal for your jurisdiction, which is generally quicker and cheaper than a court and does not need a lawyer to be worthwhile.

None of those routes requires our agreement, and using one is not a breach of these terms.

• Changes. These terms may be revised, and a revision takes effect when it appears here with a new version number and effective date in the header above. Continuing to read the site afterwards is what accepts the revision; there is nothing else to sign.
• Whole agreement. This document, with the privacy policy and the cookie notice, is the entirety of what governs your use of this website.
• Severance. A clause found unenforceable is read down to the extent needed, or removed, and everything else continues.
• No waiver. Declining to enforce something once does not surrender the ability to enforce it later.
• Assignment. Rights under this document may pass to a successor of the company's business. Yours are personal and stay with you.
• Interpretation. Headings are navigation. Examples introduced by "including" do not narrow the words they follow.
• Survival. Sections 5, 8, 13 and 14 continue to apply after you stop using the site.

Entity: AMARA AI PTY LTD, a proprietary company of New South Wales, ACN 696 682 827, ABN 73 696 682 827. Email: hello@amaraai.cc. Documents requiring formal service go to the registered office held on file for ACN 696 682 827 by ASIC (Australian Securities and Investments Commission).